Mylo Support

Email support@mylotech.org. A member of the Mylo team will respond as soon as practical during business hours.

Common questions

How do I delete my account? Open Settings → Delete my data. The app shows the recovery period before deletion becomes permanent.

How do I export my data? Open Settings → Export.

My wearable data is not showing. Check the connection in Mylo, confirm the provider's own app has synced recently, and then reconnect the device if needed.

How do I create an account? Registration is open and free. Download Mylo or open the web app, then sign up with your email address, Google account, or Apple account.

Medical and emergency support

Mylo is not emergency care and this inbox is not monitored as an emergency service. If you may be experiencing a medical emergency, call your local emergency number now. In the United States, call 911. For urgent medical concerns, contact a licensed clinician.

Policies

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